FAQ’S
1. What is Medical transcription?Medical Transcription is nothing but the conversion of voice to electronic text form. It is an IT enabled service that requires specialized skills in utilizing Information technology in converting the voice data of the doctors who are in the US, consisting of patient history and medical advises into electronic documents.
2. What is the cost of your service?We provide quality transcription service at cost effective and reasonable rates. To know more details visit Contact us for a quote.
3. What kind of growth does MT industry offer?MT has been raising its demand at the rate of 20% in the US. It provides professional and financial growth to the medical transcriptionists. A trained medical transcriptionist has various options depending on the performance, like, Team Leaders / Group Leaders / Account Managers / Editor/ Proof Readers / Trainers.
4. How do we transfer the dictation to you?If you intend to use toll free dial-in systems, your dictations become accessible to our transcriptionists the moment you hang up the line. If you prefer using handheld recorders, we will provide our medical transcription software MT Auto File Transfer, which automatically uploads the dictation from your local computer to our secure FTP servers.
5. How is my voice files managed?You will be allocated a protected login account by which you can speak directly into the server, and when we take delivery of the files, our production team downloads it and transcribes. All the transcripts pursue stringent three phase quality check.
6. How is my dictation processed?When you sign up, you will be assigned to a MT Group based on your specialty and your estimated dictation load. When you submit a dictation into our system, your assigned MT Group will automatically receive your dictation for transcription. MT Group consists of medical transcriptionist with quality assurance supervisor, who checks the transcription for accuracy and make the transcription available for online pick up.
7. Does your transcription staff sign non-disclosure and confidentiality agreements?Yes, all our transcriptionists as well as supporting staff need to sign non-disclosure and confidentiality agreements before they take employment with us and it will be in effect two years post their disassociation from our company.
8. How can I be sure of Internet security issues?All communication between your computer and our website is protected through the use of Secure Socket Layer encryption (SSL). This means that nobody can “listen in” on the conversation between those computers. This is the same level of security that large E-Commerce and banking sites use. You can verify this by looking for the little padlock icon used by Netscape and Internet Explorer to designate secure site.
9. Is your medical transcription service HIPAA compliant?Yes, we strictly follow the procedures of HIPAA Compliance.
10. What tools do we need to have?You would require having the following tools:
- Computer with operating system with Windows 98 or later version.
- Windows Explorer 5.5 version or later version.
- An internet connection with a fast uploading speed.
- A handheld device.